The
VOICE framework
• Vision: The use of good leadership techniques which give the
organisational unit a clear sense of the future that engages hearts and minds
and creates pride among employees.
• Opportunity: The work on offer provides a chance to grow both
personally and professionally, through participation in the organisation’s
activities.
• Incentive: The compensation package is fair and equitable,
including base salary, bonus, and other financial incentives.
• Impact: The work itself makes a difference or creates meaning,
particularly as it connects the employee with a customer who uses the
employee’s work.
• Community: The social environment includes being part of a team
when appropriate, and working with co-workers who care. This can be considered
in relation to employee participation and involvement, as well as the strategic
management of the employment relationship.
• Communication: The flow of information is two-way, so employees are in
the know about what is going on. Communication is a vital element of employee
participation and involvement.
• Experimentation: The hours of work, dress, and other policies are
flexible and designed to adapt to the needs of both the firm and the employee.
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