Unit 3 - Employee engagement in practice

Engagement is: a set of positive attitudes and behaviours enabling high job performance of a kind which is in tune with the organization’s mission.

To bring this about usually requires a mix of human resource practices built around involvement, perceived appropriate rewards, a set of learning and development opportunities and good leadership at multiple levels.

 

Engaged employees had:

•      Higher employee participation in company programs

•      Retention

•      receptiveness to change

•      loyalty

In addition, employee engagement has also been found to be related to less:

•      role conflict and stress;

•      cynicism about the organization and its goals;

and more:

•      sense of control over one’s work environment;

•      confidence in the future of the organization;

•      sense of self-confidence in the ability to make change happen in the organization;

•      willingness to learn and experiment;

•      willing to stay with the company (lower turnover or higher retention);

•      motivation;

•      creative ideas and solutions; continuous improvement;

•      team working;

•      organization identity